24/7 Water Damage Restoration

Water Damage Restoration Services in San Diego

24/7 Emergency Flood & Water Damage Response

24/7 Emergency

Water Damage Restoration

Why choose us?

What to Expect from Certified Restoration

We’ve served San Diego for over 30 years. Our skilled technicians handle your home with care.

When it comes to flood & water damage restoration, our team works hard to guarantee results. We’re always on standby, ready when emergencies happen, to ensure you’re taken care of 24 hours a day, 7 days a week.

When you contact us, our experienced flood & water damage restoration technicians head straight to your property – equipped with advanced industry technology. We thoroughly assess the extent of your water damage and get to work. And we leave no stone unturned. Our technicians will also test for mold, making sure you’re well-protected.

A few of the important pieces of restoration equipment we work with include:

Dehumidifiers

These devices help remove humidity from the air, removing moisture from water-damaged surfaces as a result.

Air Blowers/Movers

Just as dehumidifiers help to remove moisture from the air, air blowers/movers remove water from objects and surfaces.

Moisture Meters

Moisture meters provide moisture level information in areas that are difficult to see. This is key to assessing risk of mold growth.

IR Cameras

Infrared cameras help our water damage repair experts identify wet areas and can be useful when determining the source of a leak.

Heat Lamps

You probably already know that heat dries surfaces & materials. Our water damage restoration technicians are equipped with high-quality heat lamps.

Wood Floor Air Mats

Removing water & water vapor from porous hardwood flooring can be a challenge. With wood floor air mats, moisture can be removed more effectively.

Heating

We also use a variety of heating tools to ensure we’re prepared to dry out your property thoroughly.

Baseboard Tools

With the right equipment, removing and replacing water damaged baseboards is easier than ever.

We Keep You Informed Every Step of the Way

Dealing with water damage can be stressful, especially when you don’t have answers. That’s why we’re committed to providing our client’s clear communication throughout the process. You deserve to know what’s going on when it’s happening.

We’ll Work with Your Insurance Company

Are you not looking forward to dealing with your insurance company? We can help. With over 30 years of experience, we’re pros at handling water damage claims in the San Diego area. In fact, we’ll work directly with your insurance company to save you time – and headaches.

We’re Here to Answer Questions & Keep You Prepared

We also believe it’s vital that your water damage restoration company serve as a resource to help you prepare for these situations in the future. When our technicians are working on your property, feel free to ask them any questions you may have. They’ll be glad to offer water damage prevention tips, disaster preparedness advice, and general how-to recommendations.

Our Water Damage Restoration Clean-Up Process

When it comes to flood and water damage restoration in San Diego, every situation is different, and processes can vary on a case-by-case basis. However, we’ve been in the restoration business for a long time. We’ve seen it all. Through our years on the job, our technicians have gained the knowledge and experience to assess each situation accurately. They follow the proper steps and use top-of-the-line industry technology and tools to ensure your property is back to normal in no time.

Keeping you safe is key

Your health and safety are important to us. That’s why when we visit your property and assess the damage, we may suggest removing and disposing of some materials. Of course, we will use cleaning materials with antimicrobial agents to restore damaged areas to their original condition. However, dependent upon the type of water that has damaged your property or the severity of the damage, it may be necessary to dispose of certain items. Before doing so, we will discuss the assessment with you, walk you through the process, and let you know before any items are discarded.

There may also be certain items which need to be replaced, including drywall and insulation. Our water damage restoration experts will determine where and when you need to replace materials to restore your property to its natural state.

We’ll also check for mold because it thrives in moist environments. Once we’ve assessed the damage, we will walk you through the process and discuss what needs to be done. Our team will also discuss preventative methods to help ensure it doesn’t reappear after the restoration process is complete.

The Insurance Claims Process

When unexpected flooding damages your San Diego property, you already have enough on your mind. Coordinating with an insurance company just adds to the stress.

On top of that, you probably don’t need to be told the company will try to avoid paying out. Sometimes, this is fair. For instance, maybe you sustained water damage because you didn’t fix a broken sump pump in a timely manner. However, there may also be instances when these matters are up for debate.

We know the insurance claims process can be a major headache. That’s why we will help by working directly with your insurer, taking over a major (and less-than-enjoyable) task.

Frequently Asked Questions

How to Choose the Right Water Damage Restoration Company in San Diego

When selecting a water damage restoration company in San Diego, it’s crucial to find reliable professionals who deliver quality results. Here are key traits to consider:

Experience: Look for companies with a proven track record in flood damage restoration. An experienced team will know how to handle your specific situation efficiently, ensuring thorough work and customer satisfaction.

Proximity & Availability: Flood damage requires immediate attention. Choose a vendor that offers 24/7 water damage restoration services and is located nearby to respond quickly.

Licensed & Insured: Always select a licensed and insured company. This protects you and ensures you’re hiring qualified experts in water damage restoration.

Positive Reviews: Research customer feedback to gauge the reputation of potential companies. Opt for those with numerous positive reviews in water damage restoration and mold inspection to ensure quality service. By considering these factors, you can make an informed choice for effective water damage repair in San Diego.

Common Types of Water Damage in San Diego

Natural Disasters and Floods: San Diego’s beauty can be overshadowed by severe weather events like hurricanes and floods. These incidents can cause significant property damage and lead to mold growth. It’s vital to have a licensed and certified water damage restoration company ready for emergencies.

Plumbing Issues and Burst Pipes: Proper plumbing maintenance is essential for any property owner. Often, plumbing problems go unnoticed until they escalate into emergencies, such as a burst pipe flooding your home. Familiarize yourself with local companies that offer 24/7 emergency water damage restoration services in San Diego, so you can act quickly when needed.

Appliance Malfunctions: Water damage can also stem from malfunctioning appliances like air conditioners, water heaters, and dishwashers. Despite regular maintenance, these complex machines can fail unexpectedly. Knowing a reliable water damage repair company in San Diego can save you time and stress.

Types of Water Involved in Damage

Clean Water: Clean water typically comes from sources like burst pipes or roof leaks. While this type of water is the least harmful, it can still cause damage if not addressed promptly. Contact a water damage restoration company in San Diego as soon as possible to mitigate further issues.

Grey Water: Grey water is contaminated water from sources like dishwashers or washing machines. It poses health risks due to the bacteria it may contain. Quick cleanup is essential, as grey water can turn into black water within 48 hours if left untreated.

Black Water: Black water is the most hazardous type, containing harmful bacteria and toxic substances. Sources include sewage backups and floodwaters from rivers. Exposure can be dangerous, so professional removal is critical. Understanding these types of water damage and their sources can help you prepare for potential emergencies and ensure you’re ready to contact the right restoration professionals in San Diego.

How to Dry Hardwood Floors After Water Damage

f you’re dealing with water damage in San Diego and can’t safely approach the flooded area, it’s best to wait for professionals. However, if you can safely assist, start drying your hardwood floors by removing any items from the affected area and relocating them to a dry space.

Next, use a wet vacuum to extract as much water as possible. Remember, even if it seems like there’s no more water to remove, hardwood floors are porous and can retain moisture. After vacuuming, scrub the floor with a non-sudsy disinfectant, and vacuum again to eliminate any remaining moisture.

To thoroughly dry the wood, place a dehumidifier in the area and run it for at least 24 hours. Additionally, using strong fans can enhance the drying process. Keep monitoring the floor and surrounding areas in the days and weeks that follow. If you notice any signs of mold or mildew, scrub the affected areas with a baking soda and water mixture.

Our experts specialize in San Diego water damage restoration and can assist in monitoring for mold throughout the restoration process, ensuring your home stays safe and dry.

How to Dry Wet Carpet After Water Damage

If you’re dealing with wet carpet in San Diego, a wet vacuum is essential for effective drying. Investing in one is a wise choice for any homeowner, as damp carpets can develop unpleasant odors.

Start by using the wet vacuum to extract as much moisture as possible. To further enhance airflow and help eliminate odors, open windows and doors near the affected area. If the water damage is significant, you may need to remove the carpet padding as well.

Next, steam clean the carpet to eliminate any contaminants. If moisture persists, sprinkle a generous amount of baking soda over the damp areas; it will help draw out the moisture. After about 30 minutes, vacuum up the baking soda.

For comprehensive support, consider reaching out to our San Diego water damage restoration team, which specializes in flood damage restoration and mold inspection to ensure your home stays safe and dry.

How to Dry Plasterboard After Water Damage

Drying plasterboard, or drywall, can be a challenging process, especially after water damage. Accessing the affected areas often requires the right tools and expertise. Since water can compromise the structural integrity of plasterboard, it’s essential to assess the full extent of the damage.

For best results, plasterboard restoration is best handled by water damage repair experts. If you’re in San Diego and facing issues from flooding, consider reaching out to water damage restoration companies that specialize in flood damage restoration and mold inspection to ensure your property is safely restored.

How to Dry Crawl Spaces After Water Damage

Drying crawl spaces can be a challenge due to their limited size, but it’s not impossible. Start by clearing out any debris and personal items, prioritizing safety throughout the process. If there’s standing water, a portable sump pump can be very effective.

Next, focus on drying all surfaces and materials, including often-overlooked areas like wood framing. Running a dehumidifier and fans will help remove moisture efficiently. Given the complexities of this process, seeking assistance from water damage restoration companies can be beneficial.

For expert help in San Diego, our water damage restoration team is ready to assist you with effective solutions, including flood damage restoration and mold inspection, to ensure your crawl space is thoroughly dried and safe.

How to Dry Baseboards After Water Damage

Baseboards are particularly vulnerable during flooding and often require removal to prevent moisture buildup around your drywall, which can lead to mold growth. If water damage is significant, the baseboard may come off easily. If not, you can use a screwdriver and hammer to carefully detach it.

Due to the extent of water damage they sustain, baseboards are usually best replaced rather than dried. While a water damage restoration company may attempt to dry them, complete replacement often ensures a more thorough solution.

For effective flood damage restoration and mold inspection in San Diego, our team is ready to help restore your property and prevent future issues.

How to Dry Insulation After Water Damage

Drying insulation depends on its type. Fiberglass insulation can sometimes be salvaged if it gets wet. Using a dehumidifier and fans can aid the drying process. For optimal results, consider removing the affected batts and placing them in a sunny spot to dry quickly while wearing protective gear. However, it’s important not to assume that fiberglass insulation is always recoverable. Although water doesn’t always cause immediate damage, it can create air pockets that reduce its effectiveness as an insulator. This highlights the importance of contacting professionals immediately when you experience water damage in San Diego.

Cellulose insulation requires a different approach. If a small section gets wet, you might be able to dry it out in the sun. However, if moisture spreads, it can lead to mold and mildew growth, necessitating complete replacement.

For effective water damage restoration and mold inspection in San Diego, our team is available 24/7 to help you restore your property and prevent further issues.

Testimonials & Customer Reviews

We’re proud to be one of the highest rated restoration companies in San Diego!

Visit us on Yelp and Google to read reviews.

4.9

Certified Restoration Inc.

4.9

Based on 134 reviews

review us on

Kelly F

16:50 13 Jul 24

Fou Fou

16:46 13 Jul 24

Do not listen to the positive reviews. We experienced a major bait-and-switch with this company. This company will tell you what you want to hear but when it comes to completing the job; they will lie about the agreed upon scope of work to do less/not complete the job satisfactorily.Here's the story: A neighbor died in our community who did not have any local family to step in to help. The deceased neighbor's dog was left alone for days, creating a mess of feces and urine. The house was in filthy condition. Since the dog was urinating off the side of the balcony, urine built up urine on the railings as well as below on the concrete.A group of us in the community stepped in to try to help this family who was dealing with an immense amount of grief. We knew this would take more than a normal deep cleaning service to clean/repair the type of damage that had been done.I contacted Michael and he assured me this company would do everything we needed. He said they would clean everything thoroughly, disinfect everything, get rid of the urine/feces, as well as haul away the trash. When we spoke on the phone, I told him that I did not have pictures of the upstairs area but it was just as filthy as what can be seen in the pictures. He agreed to clean the entire 900 sq ft condo.Days before the job, I asked Michael to notify me when the job was complete so I could check the work. I received no response: that was the first red flag. My neighbor also asked the workers that day if they could let her know when they were done so she could check the work (she was home and available). They just took off without letting either of us know.If the job was not completed to satisfaction, we simply wanted to know so that we could work it out same day. If Michael felt it merited more fees that could have been discussed. However, we were not given the opportunity to even check their work. They took the money and ran.It was such a waste of money; a deep cleaning service could have done a better job for way less. If they knew they could not complete the job to satisfaction, they should have been up front and honest about their capabilities.Then when we asked Michael about it, he lied through his teeth and said the scope of work was only what was in the pictures. That was a complete lie, he knew we wanted the upstairs done and he even asked about it via text. I have screenshots of everything.We gave him the opportunity to save our experience because we saw all the positive reviews, so we thought he cared about his reputation. Apparently, he doesn't because he did not offer any solution to rectify the problem. No offering to come back out and complete the job, or provide a refund since it wasn't completed to satisfaction. Just a big fat "You're out of luck, HAHA, Got you!"If you make the mistake of going with this company, be sure to either record your phone conversation with him or get a detailed scope of work in writing because this worm will try to wriggle his way out of agreements.

willie riley

19:22 04 Jul 24

Outstanding service

Francesca Wheeler

17:37 28 Jun 24

Tomas and Hugo are lifesavers! When our home suffered severe water damage due to a burst pipe, they responded swiftly and professionally. From the moment they arrived, they took control of the situation with expertise and empathy.Their immediate priority was ensuring the safety of our family and minimizing further damage to our property. They worked tirelessly to assess the extent of the water damage, carefully documenting everything for insurance purposes.Their restoration plan was meticulous and well-executed. They utilized state-of-the-art equipment to extract water, thoroughly dry affected areas, and prevent mold growth. Throughout the process, they kept us informed of progress and patiently answered all our questions.What truly impressed us was their attention to detail. Tomas and Hugo didn't just fix the visible damage; they also inspected hidden areas to ensure no moisture was left behind. Their commitment to thoroughness gave us peace of mind that our home was being restored to its pre-damage condition.Beyond their technical expertise, Tomas and Hugo demonstrated genuine care for our well-being during a stressful time. They treated our home with the same respect and care as if it were their own, leaving no stone unturned in their pursuit of excellence.We couldn't be happier with the results. If you ever find yourself in need of water damage restoration services, look no further. Tomas and Hugo are the consummate professionals you can trust to get the job done right.

Janet McThomas

20:16 26 Jun 24

5+ stars, we have had them out a couple times for an on going sewer issue. Always do an excellent job, double checking with us to make sure alls taken care of. Highly recommend them, Art and Vlises were our techs the last time and did an amazing job . Personally I wouldn't use any other company.

Beth Schleusener

17:57 20 Jun 24

Please, put Certified Restoration in your contacts! You’ll thank me later. If you have water damage to your property, as I did twice, you will need a team that works quickly, carefully, safely (we had black water contamination), and just as importantly, kindly!! Tad, Tomas, Arturo, and Hugo are skilled workers, and they spoke with me using kindness and empathy during a super stressful time. All of our belongings were carefully moved and stored, demo and clean up happened in one (very long for them) day, and they checked moisture levels each day till they could give me the all-clear. Our world needs more skilled, careful workers like this team. Thanks, guys.

Mike Dobbins

02:04 07 May 24

Certified Restoration when above and beyond. We are moving into a family home that had a serious past pet odor problem that had to be addressed before anyone could move in. Mike, Ulises, and Luis were not only on time. They all stayed late to make sure the job was done correctly. Super stoked with their professionalism and job performance.Don’t waste your time with other competitors when these guys not only come in clutch and got the job done. The prices were very competitive with all the other quotes I got but the service was priceless.

Mark “Markybe” Beltran

16:18 02 May 24

Honest and trustworthy!I called certified restoration for a mold issue in my restroom.After discussing and letting him know my budget was really small.Certified restoration put people over profit. He gave me step by step advice and instructions on how to take care of the mold problem my self. He even called to check in on me to make sure how things were going.It’s rare that companies are this honest and just want to help people before anything.I highly recommend certified restoration.

Dustin Von Yokes

00:12 01 May 24

Best restoration company in all of San Diego hands down. They saved the day for my clients and I today regarding a potential leak in one of my listings. Tad and his team were super responsive and jumped on the issue at hand. They are as honest and reasonable as it gets! 10/10 will be doing business with them again in the near future. Highly recommend them for all your restoration needs!!

Jules L.

00:47 09 Sep 23

HIGHLY recommend Certified Restoration! I have never experienced such a high level of customer service -anywhere. Tad coordinated all activities related to the water leak -first time I had experience such a disaster. He walked me through what to expect and provided information to questions I hadn't even asked yet. Each team member working in my home was professional, courteous, and helpful. Paulo, Tyler, and Ulysses were invaluable with all the help they provided. In my wildest dreams, I would never expect such top notch service in the midst of my small disaster. Tad and team really helped me stay level with all the chaos -especially the insurance piece. Also incredible attitudes all around. Thank you for ALL your help and kindness! Special shout out to Michael for assembling an incredible crew and anyone I may have missed mentioning by name.

A M

21:47 01 Sep 23

We used Certified Restoration for remediation of water and mold damage in our kitchen. Our project manager Tad was very professional and answered all of our questions and was very responsive from start to finish. The whole team was professional, skilled and courteous. I highly recommend Certified Restoration!

Henry

13:57 28 Aug 23

I recently had some water damage due to a storm and Michael came to the rescue. I made a call to him late at night and he took the time to walk me through the process and assure me they would take care of it ASAP. He came over the next day as promised and was very informative. He was straight to the point and did not beat around the bush. Customer service skills were exceptional from the minute I spoke to him to the time the job was done. Certified Restoration saved me on cost and prevented any further damage to my home. I will definitely be referring people to Certified Restoration when they need the job done right. Thanks Michael.

Rosa Truong

14:32 19 Jul 23

This business is amazing! Highly recommended! I called for an urgent (same day) restoration due to a water leak on a Sunday and spoke with Tad. He was great to work with and made everything very easy from the beginning to end. The level of professionalism is on point and the continuous communication was very much appreciated. Tomas and his partner came out to do the restoration that Sunday. They did an amazing job from cleaning out the damages to tidying up the space and helping with the leak. Overall, great team and a great company.

Michael Fahouris

17:59 11 Jul 23

Martin Kiesel

03:02 15 Jun 23

Overall great company to deal with. They were called in when my condo was flooded by a main line backup. They arrived promptly and quickly got to work. Tomas, the lead technician that day, explained everything they were doing and what the next steps would look like. They were extremely accommodating and over the next few days, Tad the manager, kept communicating what was happening next. They also worked hand in hand with a 3rd party that came in to get rid of asbestos that had been detected in the sheet rock. If you need water abatement, look no further. Highly recommend!

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