Reviews & Testimonials
Your Trusted Choice for Flood, Fire, and Mold Restoration in San Diego
With over 300 reviews boasting 4+ stars and a BBB A+ rating, Certified Restoration is recognized as the premier company for flood, fire, and mold restoration in San Diego. Our stellar reputation is backed by customer testimonials reflecting our commitment to high standards and quality service. “We take great pride in knowing our dedication to our customers and community is valued,” says owner Mike Fahouris. When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service. Browse through the dozens of detailed reviews below from satisfied customers who have experienced our exceptional service firsthand.
Why Choose Certified Restoration?
Our success stems from our dedication to clients, expertise, and community involvement. Here’s what sets us apart:

BBB A+ Rating
Our focus on quality has earned us an A+ rating from the Better Business Bureau.

IICRC Certification
We maintain certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) through ongoing education.

Exceptional Customer Service:
Our 5-star reviews on platforms like Yelp, Google, and others showcase our commitment to getting the job done right the first time.

Eco-Friendly Practices:
We prioritize sustainability by recycling materials, opting for drying over removal, using environmentally safe products, and properly disposing of toxic waste.

Locally Owned Family Business:
Brothers Mike and George Fahouris, who grew up in La Mesa, foster a sense of community among our employees.

Community Engagement
Our team actively supports local initiatives, including fundraising for Project Mexico and volunteering at Father Joe’s Kitchen.
Why Choose Certified Restoration?
Founded in 1991 by brothers Michael and George Fahouris, Certified Restoration specializes in flood, fire, and mold damage restoration in San Diego, along with disaster management planning. When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service.
Video Testimonials
Pastor Paul Slater
Mission Church of the Nazarine
Althea Dougherty
Urban League of San Diego
Mary Pappas
Athens Market
Ivan Stewart
Off-Road Racing Driver
Trusted Partner for 24/7 Emergencies
When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service.
EXCELLENT Based on 148 reviews Posted on Yelp Cindy N.Verified Phenomenal job! Tad, Bryan, Isaiah, and Luis are truly the dream team. They are prompt, professional, trustworthy, and genuinely kind--everything you hope for when you need help in a stressful situation. We needed their services immediately, and they showed up and delivered beyond our expectations. Their communication was excellent, their work was top-notch, and they treated our home with care and respect. This is an outstanding company with an incredible team. I honestly cannot say enough good things. If you're looking for reliable, high-quality work, and reasonable look no further. Five stars isn't enough--these guys deserve five stars plus. Simply the best! Thank you SO much!!!!Posted on Yelp Michael C.Verified After my condo was flooded due to a leaky pipe, the folks at Certified Restoration did a great job! They were professional and flexible with my schedule & needs and I'm very pleased with the end result!Posted on Yelp Anna S.Verified Bryan and Isaiah with Certified Restoration were absolutely the best! They came so quickly after being called and had our drying setup completed in record time. They were exceptionally nice and professional, and were very patient with our attention seeking dog! We couldn't have asked for a better experience, especially with this being our first issue with a water leak, they made everything easy!Posted on Yelp Alli C.Verified Had a drain blockage that caused water damage to my condo. Bryan, Adan, Tomas, and Luis were professional, responsive, and helped bring a little calm to a really stressful situation. Extra kudos to Bryan-- he was here every day and connected before arriving so I had an ETA on when to expect a crew. This is really important to me from any service provider. Playing the waiting game is an inconvenience for anyone and can set the tone for the rest of your day. Bryan touched base at the start and end of each day, and checked in throughout. He really kept things moving along. Still a long way to go until things are back to normal for me, but I appreciate the quick action on cleanup and mitigation and how they helped make things feel more manageable. Thank you Certified Restoration team!Posted on Yelp Obadie A.Verified Certified Restoration came the rescue to remove water damaged cabinets, flooring and drywall. Jesus throughly explained the process thereby minimizing my stress and worry. The technician, Ulises, was very professional and neat. He prepared our home to minimize dust and debris. I was very impressed by the swift and professional job and would highly recommend to anyone in need of any restoration work.Posted on Yelp Melissa G.Verified Had a recent mold issue in both my bathrooms. Ulises and Adan were super kind and respectful during me entire service appointment. Not only did they complete the restoration to both my bathrooms, they noticed there was some to the bathroom door and took care of that as well. I really wish I had before/after pictures because it looks perfect. Super recommend for their great service, skills, and speediness.Posted on Yelp Juan A.Verified Service for water damage they are professional keep you in the loop and do great work. Good value for the quality of work.Posted on Yelp Bruce R.Verified I have been working with Mike and Tad for many years. You cannot ask for a better company to come in and do restoration services. These guys are the real deal and will get any disaster taken care of and they do an absolutely beautiful job. I have been on many jobs with them and they are extremely impressive the way they get the work done. Do not hesitate to call them And get the job done right every time!Posted on Yelp K K.Verified This is a great company. Tad and Jesus were top notch at assessing the problem (leak from fridge to lower basement), communicating options, and working with us to restore only what was needed. Great value. I'd highly recommend Certified Restoration.Posted on Yelp Karen T.Verified Great company. I called them to investigate a musty smell in a little used bathroom. Arrived on time and Jesus did a thorough inspection, reporting a low water level in toilet which was causing moldy buildup inside bowl. He cleaned and deodorized the toilet and checked bathtub. There is carpet in the bathroom but he found no dampness. There was no attempt to sell me unnecessary work. He was extremely nice, pleasant and helpful. The person who answered my initial call was also extremely pleasant and helpful. I recommend calling them if you have any water damage or mold issues in your home or office.