Certified Restoration Achieves Milestone of 300+ Five-Star Customer Reviews
In a testament to their unwavering commitment to excellence, Certified Restoration has reached an impressive milestone of over 300 four-and-five-star reviews online, while maintaining their prestigious BBB A+ rating. This remarkable achievement firmly establishes them as San Diego’s best choice for flood, fire, and mold restoration services. The company’s outstanding reputation, reflected in numerous customer testimonials, stems from their dedication to maintaining high standards and delivering exceptional service.
“Reaching this milestone of 300+ positive reviews is more than just a number to us,” says owner Mike Fahouris. “It represents hundreds of San Diego families and businesses who trusted us during their most challenging times, and we’re honored to have met or exceeded their expectations. We get tremendous satisfaction knowing that our commitment to our customers and community is so deeply appreciated.”
Setting the Standard in Restoration Services
The foundation of Certified Restoration’s success lies in several key areas that set them apart in the industry:
Industry-Leading Expertise and Certification
The company maintains rigorous IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials through ongoing education and training. This certification ensures their team stays current with the latest restoration techniques and technologies, delivering superior results for every project.
Exceptional Customer Service Excellence
The overwhelming number of positive reviews across platforms like Yelp, Google, Customer Lobby, and other review sites demonstrates their unwavering commitment to customer satisfaction. Their approach involves clear communication, transparent pricing, and ensuring each project is completed to the highest standards the first time.
Environmental Leadership
Certified Restoration takes pride in their environmentally conscious approach to restoration services, including:
- Implementing sustainable drying techniques to preserve property contents rather than defaulting to removal
- Utilizing eco-friendly cleaning solutions and mold remediation products
- Practicing responsible toxic waste disposal
- Maintaining a comprehensive recycling program for work site materials
- Minimizing environmental impact through efficient resource management
Local Family Values
As a family-owned business led by brothers Mike and George Fahouris, who were raised in La Mesa, the company brings a unique “neighbors helping neighbors” philosophy to every project. This local connection helps them understand the specific needs of San Diego communities and provide personalized service that larger corporations often can’t match.
Community Engagement and Support
Certified Restoration’s commitment extends beyond their restoration services. The company actively participates in various community initiatives:
- Providing ongoing fundraising support for Project Mexico
- Regular volunteer work at Father Joe’s Kitchen
- Active participation in the annual Greek Festival
- Supporting local disaster preparedness education programs
- Partnering with local organizations for community improvement projects
Comprehensive Restoration Services
The company offers a full spectrum of restoration services, including:
- Emergency water damage restoration
- Fire and smoke damage recovery
- Professional mold remediation
- Packout, Inventory & Storage
- Structural drying and dehumidification
- Odor removal and air quality improvement
- Flood Restoration & Water Removal
Looking to the Future
As Certified Restoration continues to grow, it remains focused on maintaining the high standards that have earned it its stellar reputation. “While we’re proud of reaching this milestone, we see it as motivation to set even higher standards for ourselves,” explains George Fahouris. “Every new project is an opportunity to demonstrate our commitment to excellence and add another satisfied customer to our family of clients.”
About Certified Restoration
Founded in 2007 by brothers Michael and George Fahouris, Certified Restoration has grown to become San Diego’s trusted leader in restoration services. The company specializes in flood, fire, mold restoration, and comprehensive disaster management planning. Their success is built on technical expertise, customer service excellence, and community involvement.