HIGHLY recommend Certified Restoration! I have never experienced such a high level of customer service -anywhere. Tad coordinated all activities related to the water leak -first time I had experience such a disaster. He walked me through what to expect and provided information to questions I hadn't even asked yet. Each team member working in my home was professional, courteous, and helpful. Paulo, Tyler, and Ulysses were invaluable with all the help they provided. In my wildest dreams, I would never expect such top notch service in the midst of my small disaster. Tad and team really helped me stay level with all the chaos -especially the insurance piece. Also incredible attitudes all around. Thank you for ALL your help and kindness! Special shout out to Michael for assembling an incredible crew and anyone I may have missed mentioning by name.