5.0

Based on 105 reviews

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Jules L.

00:47 09 Sep 23

HIGHLY recommend Certified Restoration! I have never experienced such a high level of customer service -anywhere. Tad coordinated all activities related to the water leak -first time I had experience such a disaster. He walked me through what to expect and provided information to questions I hadn't even asked yet. Each team member working in my home was professional, courteous, and helpful. Paulo, Tyler, and Ulysses were invaluable with all the help they provided. In my wildest dreams, I would never expect such top notch service in the midst of my small disaster. Tad and team really helped me stay level with all the chaos -especially the insurance piece. Also incredible attitudes all around. Thank you for ALL your help and kindness! Special shout out to Michael for assembling an incredible crew and anyone I may have missed mentioning by name.

A M

21:47 01 Sep 23

We used Certified Restoration for remediation of water and mold damage in our kitchen. Our project manager Tad was very professional and answered all of our questions and was very responsive from start to finish. The whole team was professional, skilled and courteous. I highly recommend Certified Restoration!

Henry

13:57 28 Aug 23

I recently had some water damage due to a storm and Michael came to the rescue. I made a call to him late at night and he took the time to walk me through the process and assure me they would take care of it ASAP. He came over the next day as promised and was very informative. He was straight to the point and did not beat around the bush. Customer service skills were exceptional from the minute I spoke to him to the time the job was done. Certified Restoration saved me on cost and prevented any further damage to my home. I will definitely be referring people to Certified Restoration when they need the job done right. Thanks Michael.

Rosa Truong

14:32 19 Jul 23

This business is amazing! Highly recommended! I called for an urgent (same day) restoration due to a water leak on a Sunday and spoke with Tad. He was great to work with and made everything very easy from the beginning to end. The level of professionalism is on point and the continuous communication was very much appreciated. Tomas and his partner came out to do the restoration that Sunday. They did an amazing job from cleaning out the damages to tidying up the space and helping with the leak. Overall, great team and a great company.

Michael Fahouris

17:59 11 Jul 23

Martin Kiesel

03:02 15 Jun 23

Overall great company to deal with. They were called in when my condo was flooded by a main line backup. They arrived promptly and quickly got to work. Tomas, the lead technician that day, explained everything they were doing and what the next steps would look like. They were extremely accommodating and over the next few days, Tad the manager, kept communicating what was happening next. They also worked hand in hand with a 3rd party that came in to get rid of asbestos that had been detected in the sheet rock. If you need water abatement, look no further. Highly recommend!

Certified Restoration

5.0

Based on 113 Reviews

Jennifer Q.

2024-03-31 18:33:38

I cannot begin to thank Certified Restoration enough for the diligent help they provided our family and home during a recent flooding and mold issue. Long...

Edward G.

2024-02-09 14:48:32

This company has prompt, professional, friendly service staff who work quickly and provide great support and advice. Tad, Tomas, and Hugo were a great help...

Kane L.

2024-02-01 17:59:15

My overall experience with Certified Restoration was fabulous. They are professional, responsive and their customer experience is on point. I had a leak to...

Jordan T.

2024-01-29 16:49:37

These guys are awesome!! My company had a leak which caused water damage. The property managers recommended another company I did not feel comfortable going...

Judith S.

2023-12-18 12:00:02

Certified restoration was a godsend. It is stressful enough having your house flood. They came within hours of me calling to start the drying out process...

N F.

2023-09-28 15:21:01

In early August of this year, our townhome's "washer box" failed to contain drainage of the AC condenser line. Hairline cracks in the washer box had...

Spencer W.

2023-09-13 08:58:47

Our home had some water intrusion after a storm and the Certified Restoration team were fantastic. They were professional and courteous throughout and...

Renz C.

2023-09-05 13:40:12

Reached out to the company during the labor day weekend. Owner Michael went to my house and assess the damage in my house. I was expecting a costly...

Angela B.

2023-07-16 14:45:22

Tad and Tyler responded to my condo for a water leak coming from the unit upstairs. They set things up efficiently, explained the process clearly, and...

Certified Restoration

5.0

Based on 14 reviews

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Michelle Avery Murphy

22:52 06 Jul 22

Unfortunately, I have experienced more water damage due to old pipes than anyone should have to.

During a... stressful process, I can share that Tad and the team at Certified Restoration, made it so much easier.

Tad took the time to share with my options, when and how to involved insurance.

If you find yourself in the unfortunate situation of dealing with water damage due to plumbing issues, this is the first call I recommend you make. Certified Restoration will walk you through the rest.read more

Danit Keidar

21:03 30 Aug 21

highly professionals 5 stars! Our master bathroom toilet was leaking right into the subfloor. We could detect the... leakage only when mold started to show on the first-floor ceiling. ASI (our home insurance) contacted Certified Restoration. On the same day, Tyler came for an inspection and wrote a report to the insurance. Tyler explained to us what went wrong and what he was about to do. On Friday Tyler and Tomas came to start the work. They took off all the damaged and rotten subfloor, sanitized the whole space against bacteria, and left huge drying machines to work throughout the weekend. On Monday they returned to inspect. Once they made sure everything was dry, they cleaned the area and removed the driers. Never before had I seen a demolition done in such a clean and elegant way: They wrapped the toilet in bags and left it on a special surface so that it won't scratch the master bathroom floor. They put a zipped door with many caution signs to make sure nobody enters by mistake. They also left a zipped wall downstairs to allow the repair team to do its work without filling the house with dust. I cannot praise enough Tyler and Tomas enough for their excellent and professional work. Thank you!read more

Maria A Cordileone

21:34 28 Aug 20

Talked to Michael at Certified Restoration to get a quote for a water leak under my house. Very informative gentleman... who really listened to what I had to say and with good recommendations. Great companyread more

Beverly Rusoe

20:44 28 Jun 20

I will never forget my experience with the team at Certified Restoration. They went above and beyond what I hoped for.... I went out of town for a few days and came home to a flooded garage. Michael and his team came over that day and worked tirelessly until the job was completed. I would definitely recommend them!! Great company!!!read more

Madaline Cerrato

00:03 15 Feb 20

Certified Restoration came to my home to see the flood that resulted under my house from a hot water pipe leak that... went unnoticed for two months during the rainy season. They encouraged me to contact my insurance company to see if they would take are of this for me. That is very rare. I have allergies, and asthma and concerns about mold. I highly recommend Certified Restoration.read more

Ivan Stewart

14:07 06 Aug 14

Flood Masters ... saved me
a year ago.I had a water leak in my kitchen of my condo.
Michael did a great job quick... and efficient.Thanks again for
the fine job.read more

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