Reviews & Testimonials
Your Trusted Choice for Flood, Fire, and Mold Restoration in San Diego
With over 300 reviews boasting 4+ stars and a BBB A+ rating, Certified Restoration is recognized as the premier company for flood, fire, and mold restoration in San Diego. Our stellar reputation is backed by customer testimonials reflecting our commitment to high standards and quality service. “We take great pride in knowing our dedication to our customers and community is valued,” says owner Mike Fahouris. When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service. Browse through the dozens of detailed reviews below from satisfied customers who have experienced our exceptional service firsthand.
Why Choose Certified Restoration?
Our success stems from our dedication to clients, expertise, and community involvement. Here’s what sets us apart:

BBB A+ Rating
Our focus on quality has earned us an A+ rating from the Better Business Bureau.

IICRC Certification
We maintain certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) through ongoing education.

Exceptional Customer Service:
Our 5-star reviews on platforms like Yelp, Google, and others showcase our commitment to getting the job done right the first time.

Eco-Friendly Practices:
We prioritize sustainability by recycling materials, opting for drying over removal, using environmentally safe products, and properly disposing of toxic waste.

Locally Owned Family Business:
Brothers Mike and George Fahouris, who grew up in La Mesa, foster a sense of community among our employees.

Community Engagement
Our team actively supports local initiatives, including fundraising for Project Mexico and volunteering at Father Joe’s Kitchen.
Why Choose Certified Restoration?
Founded in 1991 by brothers Michael and George Fahouris, Certified Restoration specializes in flood, fire, and mold damage restoration in San Diego, along with disaster management planning. When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service.
Video Testimonials
Pastor Paul Slater
Mission Church of the Nazarine
Althea Dougherty
Urban League of San Diego
Mary Pappas
Athens Market
Ivan Stewart
Off-Road Racing Driver
Trusted Partner for 24/7 Emergencies
When you need reliable water damage restoration in San Diego, trust Certified Restoration to provide prompt, professional service.
EXCELLENT Based on 139 reviews Melissa G.Verified Had a recent mold issue in both my bathrooms. Ulises and Adan were super kind and respectful during me entire service appointment. Not only did they complete the restoration to both my bathrooms, they noticed there was some to the bathroom door and took care of that as well. I really wish I had before/after pictures because it looks perfect. Super recommend for their great service, skills, and speediness. Juan A.Verified Service for water damage they are professional keep you in the loop and do great work. Good value for the quality of work. K K.Verified This is a great company. Tad and Jesus were top notch at assessing the problem (leak from fridge to lower basement), communicating options, and working with us to restore only what was needed. Great value. I'd highly recommend Certified Restoration. Karen T.Verified Great company. I called them to investigate a musty smell in a little used bathroom. Arrived on time and Jesus did a thorough inspection, reporting a low water level in toilet which was causing moldy buildup inside bowl. He cleaned and deodorized the toilet and checked bathtub. There is carpet in the bathroom but he found no dampness. There was no attempt to sell me unnecessary work. He was extremely nice, pleasant and helpful. The person who answered my initial call was also extremely pleasant and helpful. I recommend calling them if you have any water damage or mold issues in your home or office. Helen G.Verified I can't say enough about this company! We had a major flood 5 days before house guests were due to arrive for our son's wedding. Tad was at our house within hours, was very reassuring, and worked hard with his team to dry out our downstairs and reset our furniture in time for our guests to arrive. Tad, Tomas and all their crew were so professional - responsive, prompt, thorough, polite - and they left the space as clean as possible when they were done. Tad even came back to walk the space with our insurance adjuster and point out damage that may not have been obvious. They go above and beyond and I strongly recommend them! Kyle ..Verified I recently experienced a flood at my house and turned to Certified Restoration for help. From start to finish, their service was outstanding. The team arrived promptly and immediately took action to mitigate the water damage. They were professional, efficient, and very careful with my belongings. Understanding how important my items were, they meticulously packed and stored everything in a MI-BOX storage unit, ensuring each item was protected. Throughout the restoration process, they communicated clearly and kept me informed of the progress. They even sent me photo updates along the way, see the pics sent in my review. When the restoration was complete, Certified Restoration helped me move everything back in, making sure everything was in its place and in the same condition as before the flood. I highly recommend Certified Restoration for their exceptional service and attention to detail. They truly care about their customers and their belongings. Matt C.Verified Michael, the owner, and his entire crew were a pleasure to work with. They were professional. The communication was very clear and personable. Michael even offered some advice on repairing and rebuilding the space they cleaned and sanitized. And the work was thorough, getting our house back to normal. I would definitely recommend this company to my friends and family. Kelly A.Verified Even in Michael's response to this review he is lying. I verbally spoke to him about the full scope of the job. I told him that the entire job included the upstairs, he agreed, and now he is lying by saying we only wanted what was in the photos. That's categorically false. I verbalized that I did not have access to take pictures but we did indeed want that included. He still did not address the fact that they took the money and ran without us inspecting the job even though two of us asked to check the work when they were done. Now he's saying "contact me to discuss" but that's what we've been trying to do and he doesn't respond! His response was to appear helpful/responsive to those reading these reviews but don't believe it folks- he's not! Brooklyn R.Verified I contacted certified restoration for a water link in our condo unit. The team was super responsive, came out on a Sunday morning when other companies were closed and provided steps to get remediation repair started immediately. I highly recommend using this company. Jessica F.Verified Tad, Tomas and Luis did an amazing job. They were efficient, professional exceptionally polite and kind. Certified Restoration delivered above and beyond!