24/7 Emergency El Cajon

Water Damage Restoration

Expert Help: 619-234-2500

Why choose us?

  • 24/7 Emergency Response
  • 100% Guaranteed Results
  • A+ Rating w/ Better Business Bureau
  • 5-Star Rated on Yelp & Google
  • Fully Licensed, Insured, & IICRC Certified
  • We Work with Your Insurance
  • Trustworthy, Responsive, & Professional
downtown el cajon
man with burst water pipe

El Cajon Water Damage Restoration and Cleanup

When the unimaginable occurs, the experts at Certified Restoration are prepared to assist with residential services, such as fire damage restoration, water extraction, mold remediation services, water damage removal, and more. If your home was affected by water or fire damage and is located within the El Cajon, CA area, don’t hesitate to contact Certified Restoration. Our clients consist of homeowners, businesses, insurance companies, and management companies, to name a few. The technicians behind Certified Restoration are local to East County, and IICRC is certified for the most efficient response to water and fire damage. Plus, Certified Restoration manages communication with your insurance companies in-house for a more direct approach to water and fire damage situations.

Certified Restoration has been a family-owned and operated restoration company based in San Diego for the past 25 years. Our team is fully bonded, licensed, and insured, with an A+ BBB rating you can trust. These accolades are just one aspect of what makes Certified Restoration such a reputable restoration company in East County.

Fire Damage Restoration

When your home has been affected by fire and smoke damage, it’s essential to reach out to a restoration company as soon as possible. Certified Restoration’s team of expertly trained technicians is available 24/7 to put your needs first with an adequate response time. We have built our reputation over years of providing excellent customer service, high-quality fire, and smoke restoration services, as well as operating in a cost-effective manner throughout a variety of situations. The trucks at Certified Restoration are even equipped for fire damage restoration in an effort to remove a variety of smoke, such as dry smoke, protein-based smoke, and wet smoke. This enables the experts at Certified Restoration to decontaminate fire toxins, dispose of hazardous materials, and repair and replace structural components. We work with your insurance company directly in order to file your claim correctly from the beginning. This offers peace of mind you’d be hard-pressed to find within the world of restoration companies.

Water Damage Restoration

Homeowners often need qualified water damage repair company services once their home is affected by water damage. By working with a local company, such as Certified Restoration, homeowners ensure their claim is handled in a timely manner, with the correct equipment for the best restoration experience possible. Because water damage must be dried out to avoid mold growth or structural damage, Certified Restoration is ready to take your call. Our experts utilize the best quality drying equipment, as well as the latest techniques to remove water damage from your property in an effective manner. Doing so minimizes the damage from tearing down walls, cabinets, and more.

Mold Remediation & Removal

Mold growth poses a severe health hazard to homeowners and restoration experts alike. Specific individuals may experience bouts of asthma and allergic reactions when exposed to mold due to the airborne nature of mold spores. As such, our technicians are well-versed in wearing appropriate gear for the highest level of exposure prevention possible. At Certified Restoration, we also require our technicians to use Negative-Air machines (exhaust fans) to vent contaminated air away from affected areas throughout your residential or commercial space and the outdoors. This involves setting up a contamination area in order to prevent mold from spreading throughout. Certified Restoration is appropriately licensed and certified in mold remediation, covered by pollution liability insurance.

Your Safety is Our Priority

At Certified Restoration, your overall health and safety are of vital importance. For this reason, when we visit your home to assess the damage, we make disposal and removal suggestions along the way. In doing so, we consider the type of water damage to make the best recommendations possible. We also utilize specialized cleaning materials (featuring antimicrobial agents) to restore damaged areas to original conditions properly. This practice enables us to establish clear lines of communication from the beginning of the process. We will also alert you before any of your property or possessions are discarded.

Our goal is to restore your property to its original state or better. For example, when various items are in need of replacement, such as insulation or drywall, Certified Restoration’s experts will speak with you after a determination has been made. In the case of water damage, we will vigilantly check for mold growth to prevent further damage in a moist environment. Our team will discuss and offer the most applicable preventative methods to suit your needs if any mold is discovered throughout the process

Managing Insurance Claims

Regardless of where you live, unexpected flood damage can turn your life upside down - El Cajon-based properties are no exception. Working alongside your insurance company throughout the process is the icing on the cake, especially if they begin attempting to avoid paying for Restoration and repairs. While a situation may arise that does not call for your insurance company to cover repairs, most instances are up for debate. As such, we strive to handle insurance claims on your behalf to ensure repairs are completed and paid for on time.

Need Help Immediately?

Call us 24/7: 619-234-2500

Need Help Immediately?

Call us 24/7: 619-234-2500

Frequently Asked Questions

Don’t want to settle for a flood and water damage restoration company in San Diego who won’t deliver quality results. It’s essential that you hire reliable professionals who’ll do the job right the first time. Look for key traits when evaluating water cleanup and restoration teams, such as:
  • Experience: There are two main reasons to prioritize experience when you need someone to clean up water damage in San Diego. First, the longer a company has been in business, the greater the odds they’ll know how to address your specific flood damage efficiently and effectively. Secondly, a company that’s been in business for a long time probably does right by its customers. When you hire someone to clean up water damage on your property, you need to hire someone who will perform the work thoroughly. A company that delivers poor results won’t have the kind of reputation that allows water damage professionals to stay in business very long.
  • Proximity & Availability: When you need water damage restoration services, you need help fast. No property owner can afford to wait for assistance when flood damage strikes. Thus, any vendor you choose should be available 24/7, and should be close enough to reach you immediately.
  • Licensed & Insured: This is key. Any time you hire someone to work on your property, you need to select a business that holds all the necessary licenses and insurance policies. Insurance protects you, while licenses give you the peace of mind that comes from knowing you’re hiring genuinely qualified experts.
  • Positive Reviews: Researching companies that offer water damage restoration in San Diego ahead of time allows you to learn more about their reputation. You should look for a business that can boast numerous positive reviews from happy customers.
Natural Disasters and Floods San Diego is a gorgeous city. However, it’s had its fair share of bad weather. Recent hurricanes, storms, and flooding have made it essential to have a plan should you need water damage repair. They can wreak havoc on your property, causing extreme damage and even mold. Be sure to do your research and have a licensed and certified water damage restoration company in mind should you face an emergency situation. Plumbing Issues & Burst Pipes Maintaining your plumbing is essential when you own any type of property. Unfortunately, you might not realize there’s a problem until a minor issue results in an outright emergency. Let’s face it, a busted pipe that’s flooding your home is an emergency and never happens at the “right time”. Don’t wait until you’re standing ankle deep in flood waters to find a reliable water damage repair company in San Diego. Make sure you’re familiar with the businesses in your area that offer 24/7 emergency water damage restoration services so you can get the help you need – when you need it. Appliance Malfunction Water damage is often the result of a malfunctioning air conditioners, water heaters, dishwashers, and similar appliances. Again, although some degree of proper maintenance can help you prevent such malfunctions, all these appliances are complex machines. They can break down without warning even if you’re good about staying on top of upkeep. If this happens, you need to know who to call. You also need to understand the different types of water that may flood and damage your property. They include the following:
  • Clean: Clean water typically floods your property when a pipe bursts, an appliance malfunctions, a tub or sink overflows, the roof leaks, melting snow or rain leaks inside, or a toilet tank breaks. As the name implies, this is the least harmful type of water, as it contains no bacteria. However, when it strikes, you still need to get in touch with a water damage restoration company sooner rather than later. Clean water will damage any areas it enters. The longer you wait to address the problem, the greater the damage will be.
  • Grey: Grey water refers contaminated water. Toilets, washing machines, dishwashers, failing sump-pumps, and broken aquariums may all be sources of grey water. Although it’s always important to stay safe after a flood, it’s particularly important to avoid contact with grey water, as the bacteria living inside could cause illness. Additionally, carpet pads affected by grey water will need to be disposed of right away. If grey water isn’t properly cleaned up, it will become black water within 48 hours.
  • Black: Black water is the most hazardous of the categories. Along with bacteria, it may contain toxic materials, such as pesticides and other chemicals. When it floods your property, anyone (including pets!) exposed to it can be in serious danger until professionals remove it. Potential sources of black water include ground surface water, toilet backflows, rising water from rivers or streams, and any type of sewage.
Once more, if you can’t safely approach the area of the flooding, don’t! You’re much better off waiting for experts to help. However, if you can, start drying hardwood flooring by removing other items from the area and placing them somewhere else to dry. Next, remove as much of the water as you can with a wet vacuum. Don’t make the mistake of stopping because it doesn’t look like there’s any more water to vacuum up. Hardwood floors are porous, meaning a lot of water will have soaked into them. Once the area is dry, scrub it with a non-sudsy disinfectant, then vacuum again to remove any moisture left behind. Install a dehumidifier near the affected area and run it for at least 24 hours to dry the wood thoroughly. You might also want to run strong fans to boost the effects. Keep an eye on the floor and the surrounding area in the coming days and weeks. If you notice any signs that mold or mildew is developing, scrub it away with a mixture of baking soda and water. Our technicians will also help you monitor for mold during the restoration process.
A wet vacuum will also come in handy if you ever need to dry wet carpet. Buying one is a smart investment for any San Diego resident. Carpets can become odorous when it’s moist. After removing as much of the moisture as you can with a wet vacuum, open up windows and doors near your carpeting to encourage airflow and help remove the odor. You’ll likely have to remove carpet padding if the water damage is relatively substantial. You should also steam clean the carpet to remove contaminants. If some moisture remains trapped in your carpeting, sprinkle a generous amount of baking soda over it. Doing so helps to draw the moisture out. After half an hour, vacuum it up.
Drying plasterboard or drywall can be a somewhat difficult process. Accessing the plasterboard alone can be challenging. You also need the right tools for the job. Since water damage can reduce the overall structural integrity of plasterboard, you may need to understand how to determine the full extent of the damage as well. Because of this, plasterboard restoration is best left to water damage repair experts.
Drying crawl spaces can be difficult because of their small size. That’s not to say drying this type of space is impossible. To start, remove any debris and items in the crawl space (as always, personal safety is critical during this stage of the process). You may need to remove standing water. A portable sump pump can help if this is the case. You’ll also need to dry out the various surfaces and materials in the space, including components that may be easy to overlook, such as wood framing. Run a dehumidifier and fans to remove all moisture. Of course, because this process is sometimes challenging, you may need professional help. Our water damage restoration experts will be glad to offer it.
Baseboards are in vulnerable locations when flooding strikes. They’ll likely need to be removed. Doing so helps prevent moisture from building up on and around your drywall, which in turn helps to guard against mold. Removing the baseboard may be relatively easy. If the water damage is substantial, it will likely pull away from the wall without much effort. If it doesn’t, you can carefully use a screwdriver and hammer to remove it. Baseboards often sustain significant water damage after flooding occurs. Although a restoration team might be able to dry them, it’s usually best to simply replace them entirely.
The process of drying insulation varies depending on the type of insulation you have. Fiberglass insulation may potentially be saved after it gets wet. A dehumidifier and fans can help in the process. However, while wearing protective gear, you might want to remove the affected batts and place them in a sunny area where they are more likely to dry quickly. Don’t assume fiberglass insulation can always be saved. Although water itself doesn’t always damage it substantially, it is a good conductor of heat. It can render fiberglass insulation useless if it’s allowed to build up in air pockets. This is another reason to contact professionals right away when you have water damage in San Diego. The sooner they have a chance to work on your property, the better the odds they’ll save your insulation. Cellulose insulation is a little different. In some cases, if a small spot of insulation is wet, you can remove that small section and let it dry it out in the sun. In other cases, when the moisture has been allowed to spread (which happens easily with cellulose insulation), it can promote mold and mildew growth. You’ll need to replace your insulation if this happens.