When heavy rains or a busted pipe wreak watery havoc inside your home, there’s no time to panic or curse the weather. The magnitude of the damage will depend on how long the water is left to soak through your floors, walls and furniture, so dispatching a restoration team as quickly as possible is crucial.
But with so many options out there, how do you choose the best water damage restoration company? Here are a few tips to speed up and simplify the process:
Tip #1: Look for licensed and insured
Anyone can buy a few dehumidifiers and drywall replacement tools and offer water damage restoration services, but professional companies with reputations to protect are licensed by the Institute of Inspection Cleaning and Restoration Certification (IICRC). This certification will ensure the service provider you choose is using the proper tools and detection equipment, and technicians are experienced in the safest water removal techniques. It’s also important that the company you choose has pollution liability insurance in addition to other standard insurances to ensure your property will be safe once the work is completed.
Tip #2: Seek out referrals
Word of mouth is the most reliable way to find quality contractors, but even if you don’t know anyone who has personally dealt with water damage, there are several resources online that can provide valuable insight. Yelp, Merchant Circle, Angie’s List, and even Facebook are great places to research recommendations, but no matter where you look, strive to find the best contractor for the job—not the one who offers the best deal on services. Trying to keep costs down by hiring a cheap contractor could end up costing you much more in the long run if the work doesn’t hold up.
Tip #3: Demand a rapid response
Just one hour of delayed restoration can increase water damages exponentially, which is why reputable water damage restoration companies will arrive at your home promptly, and at any hour of the night or day. When researching possible contractors, look for reviews and comments about response time. Look specifically for information on completion of the work in a timely manner and whether the company followed up after a period of time to ensure the work held up. While those qualifications aren’t as vital as the initial response time, they can help you make the best decision possible.
Tip #4: Clarify all costs
Professional restoration companies will be able to assess costs and provide a detailed contract before any work has begun. The contract will also include all services and materials that will be used, along with an estimated finish date for the job. It’s important to know all costs and charges up front, so before signing anything, make sure all the information is included and easy to understand so you won’t be surprised by hidden or additional charges later.
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Tip #5: Inquire about insurance
Most certified water damage restoration services have extensive experience with insurance companies, beyond just understanding the claims process. It’s not mandatory, but choosing a restoration company that knows how to accelerate the claims process will make the entire restoration process much smoother and less stressful for you.
Don’t wait for water damage to find a restoration expert
If you live in an area that’s prone to flooding or your pipe system is far from new, it’s best to have the contact information for a well-researched water damage restoration company on hand to use immediately if disaster strikes. At Certified Restoration, we’ve been restoring damaged homes in San Diego for over 20 years. We take immediate action to minimize damage—it’s our policy to be on-premises within an hour of your call, and we have 24/7 emergency response available. No job is too big or too small, so give us a call today.